The Samaritans got nearly half a million contacts– in between call and texts– in 2015, consisting of from detainees, Travellers, the jobless, the diaspora and the broader public.
Its yearly effect report released on Wednesday highlights the effect the pandemic had on psychological health, with one in 5 callers fretted about Covid and a 3rd sensation separated and lonesome. Not just did volunteers, who man the phones 24 hours daily, take calls to the Samaritans however they likewise took calls from other charities, consisting of Aware, Family Carers, LGBT Ireland and Alone, when their lines closed.
Samaritans is an all-island charity. In the State in 2015 69,587 volunteer hours were required to address 355,818 calls and 8,588 e-mails. Its busiest day of the week was Wednesday and busiest time of the day 6pm to midnight, when a 3rd of a day’s calls are addressed.
In Northern Ireland, 115,006 calls were responded to needing 27,946 volunteer hours. An overall of 10,057 e-mails were responded to. The busiest day in the jurisdiction was Tuesday and busiest time of the day was once again 6pm to midnight, when a 3rd of calls are responded to.
There were 19,634 calls from detainees with the majority of due to solitude and seclusion intensified by limitations on check outs due to the pandemic. The charity trained 73 prisoners to be “listeners” within the jail system. These made 1,074 “listener contacts” with fellow prisoners in psychological distress.
In Northern Ireland, volunteers responded to 3,050 calls from the jail population and listeners in 2 jails dealt with 12 contacts of assistance to their fellow detainees.
” Samaritans is extremely grateful to Irish Prison Service and the Northern Irish Prison Service for their ongoing assistance of our operate in jails,” stated a spokesperson.
Through its emigrant assistance program Samaritans offers freephone helpline to the diaspora in the United Arab Emirates, China, Hong Kong, Poland, Canada and Australia. “The function of this task is to offer the Irish abroad who remain in distress and having a hard time to manage access to culturally delicate psychological assistance,” the spokesperson stated.
” In 2021, callers from outdoors Ireland got 9 hours of assistance, of which 6 hours’ assistance were provided to 18 calls from Poland, and 2 1/2 hours’ assistance was used to 7 calls from the UAE.” The expense of these calls is footed by the Department of Foreign Affairs.
The report likewise lays out collective work the Samaritans make with Travellers, which have the greatest suicide rates of any neighborhood, and the Irish National Organisation of the Unemployed.
Minister of State for Mental Health and Older People Mary Butler releasing the report stated it revealed the level of assistance “provided to a few of the most marginalised in society, through training, awareness and psychological assistance”.
” I wish to thank the volunteers for being there for others throughout their darkest hours,” she stated.
The Samaritans can be called on freephone: 116 123 or e-mail: email@example.com